Hello and welcome to our Product page. Here you may find information pertaining to our ordering, purchasing, warranty, layaway, and shipping policies.
Presently we do not have an online shopping cart store. Why? Because we like interacting with our customers! Every model train is unique and we want to make sure that you have and know everything you need before you make a purchase. You may order via phone at 440-774-2131 or in person during store hours or email us anytime at firstname.lastname@example.org.
Pre-order prices are offered during the appointed pre-order period after each new catalog is released. Please note that it takes at least 6 months for newly cataloged items to arrive.
Even if you have only the slightest interest in an item we highly encourage the pre-ordering of newly cataloged items. Manufactures only produce as many products as are ordered by the dealers which means that once an item is sold out it is gone for good!
Stockyard Express accepts cash, check, and all major credit cards except American Express.
At Stockyard Express we offer 12 months of free parts and labor on any MTH Electric Trains locomotive you purchase from us at our in-house Authorized Service Center.
Stockyard Express offers a layaway policy on most everything in the store. The item or items are held for 90 days firm.
We ship via UPS at Stockyard Express. Rates are determined by the weight of the item or items and its destination. We ship international orders via US Post Office but we can also ship domestic by Post Office on request.
Items may be returned within 10 days. 15% restocking fee. Store credit only.